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Amazon UK payment issue


I havent recieved amazon associate uk account payments from the last 2,3 months. They have already released the payments but I didn't get it on the Payoneer account.

Whereas, Amazon US payments are ok. I always received it on time. Payoneer sent me an email a few days ago, that we have changed your Europe account and today I have updated on my amazon affiliate account but the problem is my previous payments.

my amazon US payments are coming fine but not getting UK payments in my Payoneer. I am sure the problem is from Payoneer end as I have confirmed from Amazon that they have sent the payments.

Please sort my issue, I already emailed the customer support but all in vain.