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Can't withdraw money to bank account as funds are stucked in expired card

Hi, despited of talking to an agent on live chat, sending a message to support, I am unable to withdraw funds as all of the funds are currently in my expired card.
while making a withdrawal, I am getting the following error:
"We’re sorry but the application has encountered an error in processing your request. Please try again later."
I want to remove my expired card so that all funds are available in USD Payoneer account for withdrawal to my bank without having any card linked to my account.
I can't wait for a new card arrival and activation because I need my funds on an urgent basis due to the medical of my pregnant wife. Please help!
Customer ID 14275160