Address verification is rejected with no reason why?

DarkC0derDarkC0der Member Posts: 1
edited September 21 in Freelancers
Hi. I am a Udemy instructor from Uzbekistan, and I am really struggling with approval of my address to which the Payoneer Card is going to be sent. I have provided an official Bank document that was issued today, and got rejected saying that it is too old or expired, but the date is shown in my document, but it is handwritten, because our countries documents work this way and the date is always handwritten by the department and I can do nothing about this. Other than that the document clearly shows my name and address where I currently live. I don't know what is wrong with the approval department. Do they check the document properly and take into account specific nuances of documentary in the country of their customer? I don't know what to do right now and I would be really happy if my account and bank document will be checked properly and approved, because I am already struggling 2 months. I want my course to be published I worked on it really hard, but with Payoneer verification problem I can't move further. My customer ID is - 39739521
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