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Cannot remove bank account

Hello there
My name is Moeed Mirza

I'm Fiverr Seller, I need to make the transaction. so I do sign up on Payoneer .now I see that in bank account section my bank account is still under review and I cant remove or add any other bank account, I tried to Message Payoneer but I didn't get any response.
so can you please tell me what should I do now?
My money is stuck in Fiverr I have to make the transections ASAP

please Help