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NEED TO TALK TO A REP

lauraf
lauraf Member Posts: 1
How come it is impossible to contact a customer service rep? There's no way to get in contact with a person, all you do is send automated email answers that are completely useless and don't solve my problem. Your service is shameful. You profit from people's money and you don't even provide personalized customer service? You should feel embarrassed of your terrible customer care.