Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Very disappointing and bad behaviour of Payonner

mujtabak
Member Posts: 1 ✭
I personally feel that Payoneer has just kept puppets on helpline who can just repeat the system status than resolve if , this is the case why have humans an IVR would have done the same too. Its like the second month my account is in review I have made around 50 + calls Sent like 10 plus reminders on email but really they have no one to respond back below is my email which after a month of being disturbed I sent them to which I still have not received any answer;
Below email was sent on 1st I have the call recordings and the chats if any one wish to see they can I really feel sick with Payoneer being so bad-
Review email snip below
HI
I am really frustrated with Payoneer if you see how many times I have called and it has been almost a month now I am getting no update except a canned reply we will update you .. I have my funds which are unable to be used since a month I do belive that with such conduct you guys are not making a very good impression this is no way to treat one of old customers with ZERO response its highly unprofessional.
Appreciate to get a response on my card status and my account that what is the status of it now I have been patiently waiting for a very long time. I am barely getting any response to emails I send or the calls I make
Thanks
Below email was sent on 1st I have the call recordings and the chats if any one wish to see they can I really feel sick with Payoneer being so bad-
Review email snip below
HI
I am really frustrated with Payoneer if you see how many times I have called and it has been almost a month now I am getting no update except a canned reply we will update you .. I have my funds which are unable to be used since a month I do belive that with such conduct you guys are not making a very good impression this is no way to treat one of old customers with ZERO response its highly unprofessional.
Appreciate to get a response on my card status and my account that what is the status of it now I have been patiently waiting for a very long time. I am barely getting any response to emails I send or the calls I make
Thanks
1
Comments
-
I personally feel that Payoneer has just kept puppets on helpline who can just repeat the system status than resolve if , this is the case why have humans an IVR would have done the same too. Its like the second month my account is in review I have made around 50 + calls Sent like 10 plus reminders on email but really they have no one to respond back below is my email which after a month of being disturbed I sent them to which I still have not received any answer;
Below email was sent on 1st I have the call recordings and the chats if any one wish to see they can I really feel sick with Payoneer being so bad-
Review email snip below
HI
I am really frustrated with Payoneer if you see how many times I have called and it has been almost a month now I am getting no update except a canned reply we will update you .. I have my funds which are unable to be used since a month I do belive that with such conduct you guys are not making a very good impression this is no way to treat one of old customers with ZERO response its highly unprofessional.
Appreciate to get a response on my card status and my account that what is the status of it now I have been patiently waiting for a very long time. I am barely getting any response to emails I send or the calls I make
Thanks
p-s on a strange side they did issue me a new bank account of EU but what am I suppose to do when I have no rights to spend or withdraw my hard earned money to my bank?0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups