Why are my documents still under review and my payment is pending?

Aaron89Aaron89 Member Posts: 3
I received funds through your platform but they have been pending for the past few days transaction ID 221407678. I also emailed your customer support but no one has responded. Reference number: 200922-011506. Kindly assit it is frustrating because I provided it as my salary account. Further all my documents are still under review, my customer ID is 25942314

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