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Addres Verification - taking too long

Hello I submitted my documents on 16 sep 2020 - I was asked to verify my address because my prepaid card is valid untill 10/2020 so I ordered new one as replacement. I got same message avery few days - "We will review your request and reply to you within 2 business days."

it's 8 days already. Any help here ? this is important for me. ;]