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Card renew problem

mladenkevic Confirm Email, Member Posts: 2
my card is expired at 10/18, and I want to renew it. On help page it says that i need to have some balance on account to do that. How my current balance is 0.00 i don't have option to renew the card.

I tried to request a payment to fill up account so i can renew card but when i go to 'Request a payment' it just log me out of site.

i can't find direct costumer support to solve this issues, to get steps i need to perform to activate and use my Payoneer again.

thanks in advance,