Deposit from my paypal account to my payoneer account is pending for 1 week

golf
Member Posts: 1 ✭
Hi
Customer ID: 16406270
I did a deposit from my Paypal Balance to my Payoneer account (not for the first time).
somehow I got a message that asking from me to upload invoice of the payment.
I attached the transaction details from Paypal with all the details such as transaction ID, amount etc..
After couple of days the status changed to "Not Accepted"
and I got the following email:
"Dear Ne*** G****,
Thank you for providing a copy of Invoice.
Unfortunately, the information you provided does not meet our regulatory requirements.
Please resubmit your information via Verification Center.
Verification Center is Payoneer's secure and personalized document upload system."
Which Invoice I supposed to upload?
I did a transfer for $500+ which is the amount of multiples orders that I had on Paypal. do I need to add print screen of all of those orders??
Please kindly you help.
Customer ID: 16406270
I did a deposit from my Paypal Balance to my Payoneer account (not for the first time).
somehow I got a message that asking from me to upload invoice of the payment.
I attached the transaction details from Paypal with all the details such as transaction ID, amount etc..
After couple of days the status changed to "Not Accepted"
and I got the following email:
"Dear Ne*** G****,
Thank you for providing a copy of Invoice.
Unfortunately, the information you provided does not meet our regulatory requirements.
Please resubmit your information via Verification Center.
Verification Center is Payoneer's secure and personalized document upload system."
Which Invoice I supposed to upload?
I did a transfer for $500+ which is the amount of multiples orders that I had on Paypal. do I need to add print screen of all of those orders??
Please kindly you help.
0

Categories
- 21.8K All Categories
- 2.6K Getting Started
- 22 Read Before Posting
- 2.5K Meet and Greet
- 16.2K Official Support Community
- 14 News and Announcements
- 2K Popular Questions and Tips
- 14K Ask The Community
- Our Products
- 129 Payoneer Mobile App
- 1K Industry Discussions
- 738 Freelancers
- 117 Affiliates
- 145 eCommerce and Online Selling
- 2.4K Local Communities
- 891 Payoneer in Bangladesh
- 371 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups