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Adding Bank details - bank name not accepted

misterfish
misterfish Member Posts: 1 ✭
in Ask The Community
Help! I am trying to add a second bank to my account. I have entered the IBAN (and checked it carefully) but the bank name is not accepted. I have entered the name exactly as it appears on my bank statement but this is the error message I get "Please fill in valid format." Not exactly helpful! Where am I going wrong, please?

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