Why my card request is till pending? please help.

zakaria27zakaria27 Member Posts: 1
Hello,
I order my card on 20 September 2020. Then Payoneer wants an address verification on that day. I submit my Government Photo ID 23 September 2020. Now, this is 02 October 2020 but my verification is not complete yet. My card is #pending. To be noted that #Payoneer accepts my Smart National ID card before.
But now they can't accept my card request and don't approve my Government Issued Photo ID. Please, someone, Help. :'( :'(
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