Private loading service

ovibdovibd Member Posts: 1

One of my client wanted to send me some money through private load into my card , but he got the report that private load in my card isn't possible , can you please tell me why is problem occurred and how could it be fixed ? When I tried to start live chat through customer support, the submission page frequently showed me that I should select my country and associated partner name , but everytime I put them in those field ,and go for submit it shows me report that its missng. Can anyone help me out on this ?






  • zokidaczokidac Member Posts: 1

    Hi guys



    I have one question regarding the private load. When i received my card i forgot my pass and sec question and in order to recover my account to log in and to activate my payoneer master card, payoneer asked me to make a load to my card which i did using my own visa debit card (i am not USA cardholder). I am not from USA and today i tryed again to make load from my own visa debit card to payoneer card like i did before because i use payoneer for paypal but i could't. Is it gonna be possible in future to load payoneer card from any card with the same cardholder name as the one registered on payoneer?


    Thank You in advance :)

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    You need to first be active in receiving payments from our official partners (companies/sites that pay with Payoneer) or the US Payment Service. Once you receive some payments via these sources, you can begin using the private loading service.

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