Payoneer Prepaid Card through Fiverr

Shavez
Shavez Member Posts: 3
I recently ordered a Fiverr Revenue Card (Payoneer Prepaid Card through Fiverr) & received an email informing me that my request is being reviewed by Mastercard but didn't get any response till now ... plz elaborate the process & its specifications in my particular case
My Customer ID: 25996705