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[REPOST] Getting "(General Error 2009)" when adding new bank account to Fiverr via Payoneer

TalhaSaqib
TalhaSaqib Member Posts: 7 ✭
in Ask The Community
Hi,

My bank account has been recently approved by Payoneer. However, when I am trying to link it with Fiverr (via 'Bank Transfer' option), I am having a technical issue on the Payoneer site.

Upon clicking 'Bank Transfer', Fiverr redirects to Payoneer, where when I sign up, I am asked to add a new bank account. When I enter information about the bank and click submit. I get a 'General Error 2009'

This error doesn't enlighten the actual issue, so it is unknown what is the problem. I have contacted Customer Support, however, as usual, they are taking too long to respond.

Additional information: I previously used to use Payoneer MasterCard but now I have cancelled my card and trying to switch to bank transfer. Please note my bank is already approved by Payoneer.

Can anyone please guide me? or look into my request. The request number is 200915-030103. There is a screenshot in my request as well for more clarity.

Thank you.

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