Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Returning user account and card blocked

cpetronio
Member Posts: 1 ✭
Hi,
I have used payoneer ago sucessfully and it's been a couple of years since I had last used it. So I wanted to resume my freelance work and after resetting the password I was able to log in but I see my account blocked and my mastercard too. The message says it was replaced by another one but I had also moved since last use and now I have changed my billing address but I cannot find a way to request a new card and the account to be unblocked. I have tried to contact the support but I either get an automatic message or I cannot conect to a support people on the local phone.
Can you please help me?
I have used payoneer ago sucessfully and it's been a couple of years since I had last used it. So I wanted to resume my freelance work and after resetting the password I was able to log in but I see my account blocked and my mastercard too. The message says it was replaced by another one but I had also moved since last use and now I have changed my billing address but I cannot find a way to request a new card and the account to be unblocked. I have tried to contact the support but I either get an automatic message or I cannot conect to a support people on the local phone.
Can you please help me?
0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups