NATIONAL ID STILL UNDER REVIEW

mai_congaymai_congay Member Posts: 5
I passed my requirements on October 1, 2020 and up until now it's not verified. I also saw in our community that there are many of us with the same situation filing complaints against this concern. I already failed to create my invoice for this month because my provider said that my account reflects as "inactive" due to additional requirements problems which means that I won't be getting my payment this month and I don't want this to happen again to the next month and so on. Please resolve this issue immediately. Thank you.

Comments

  • djukaresdjukares Member Posts: 2
    Have same problem, sended all req on 26 September 2020 :(
  • AlpayBAlpayB Member Posts: 1
    Same here. I don't even understand what's going on anymore with Payoneer. I will consider deactivating my account permanently if this issue does not resolve soon. I have been under review for 6 days now and I haven't been able to receive an upcoming payment.
  • Unnamed98Unnamed98 Member Posts: 2
    Same here, uploaded all reqd documents on (30 Sep) and it's still under review (8 Oct)
  • mai_congaymai_congay Member Posts: 5
    > @djukares said:
    > Have same problem, sended all req on 26 September 2020 :(

    Does it also say "under review?"
  • mai_congaymai_congay Member Posts: 5
    > @AlpayB said:
    > Same here. I don't even understand what's going on anymore with Payoneer. I will consider deactivating my account permanently if this issue does not resolve soon. I have been under review for 6 days now and I haven't been able to receive an upcoming payment.

    Does it also say "under review?"
  • mai_congaymai_congay Member Posts: 5
    And the customer support of payoneer sucks. You can't send personal email and sending tickets to them is useless not solving anything :(
  • djukaresdjukares Member Posts: 2
    > @mai_congay said:
    > > @djukares said:
    > > Have same problem, sended all req on 26 September 2020 :(
    >
    > Does it also say "under review?"

    Yep, Status is still "Under review" (9 Oct)
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