I have a typo in my name and I can't contact with support team

GianFrancoSiares
GianFrancoSiares Member Posts: 1 ✭
in Ask The Community
Hi there,

I have a typo in my name and I can't change it. I can't contact with support team.

My real name doesn't have "q" character.

My Customer ID is: 38762094

Answers

  • MaisumIqbal
    MaisumIqbal Member Posts: 2 ✭
    I have the same problem
  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 381 ✭✭✭✭✭✭✭

    Hi @MaisumIqbal! Thank you for reaching out to us. I understand that you want to correct the name on your account due to typo.

    Unfortunately, there is no option to do it from My Account, so in order to update the name you need to contact us though our Customer Support Center or reach out to us on our social media channels including Twitter, Instagram or Facebook. Please also note, that you will be requested to provide a picture of your ID in your to update your accounts details.

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