When is live chat support available?

I am trying to use the LIVE chat support, and it shows that it is LIVE.

When I click on it, it re-direct me to the email form which takes

forever to respond to.

 

What is wrong with the live support?

Comments

  • MelisaMelisa Community Manager Posts: 1,749Administrator ✭✭✭✭✭✭✭
    edited June 2013

    Hi!

    Please note that you might have tried to contact us as chats were being closed. Do let me know if it happens in the future.

    You're welcome to come to our Live Chat now :thumbsu:

    Melisa

    Payoneer Director of Community 

     

  • Mohamed HammadMohamed Hammad Posts: 7Member

    It was showing me that they were ONLINE, but that link you just gave me is working so thank you for your help :)

  • MelisaMelisa Community Manager Posts: 1,749Administrator ✭✭✭✭✭✭✭

    :thumbsu:

    Melisa

    Payoneer Director of Community 

     

  • ivan.cucerivan.cucer Posts: 1Member

    Unfortunately your link address does not work for me :( anyway I see the contact form popup http://d.pr/i/Sto1/40owU4KD

  • OanaOana Posts: 2Member

    I am having the same problem. When i click on live support i am being redirected to 'email us'.

  • RitaRita Community Manager Posts: 2,361Administrator ✭✭✭✭✭✭✭
    edited June 2013

    This happens when chat is offline. Please be advised that chat is available Sunday-Friday from 9AM to 6PM EST. 

  • usmanmeher007usmanmeher007 Posts: 1Member
    I forget my pin code of my card...can you how i recover my pin code...
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