Private loads do not work unpredictable
On March 29, 2013 I received a letter saying, that
Our records show that your Payoneer card has not been active in receiving payments from any Payoneer partner in the last few months, or using the US Payment Service. In order to continue receiving private payments to your account, and in accordance with rules and regulations imposed by our regulators and issuing bank, we are writing to encourage you to load your Payoneer card by withdrawing funds from your account with any of Payoneer’s partners, or by using the US Payment Service.
Private payments were not blocked. Nevertheless, on April 6 I have transferred some money to Payoneer card via official partner.
Despite this, private payments were blocked in May. On May 22 I received a message that my private payments are blocked.
Our records show that your Payoneer card has not been active in receiving payments from official Payoneer partners. Please note that your Payoneer card is intended to be a payment solution for you to receive payments from companies and sites that pay with Payoneer, which is required in order for you to be eligible to use the Private Loading Service.This message is to notify you that the Private Loading Service is currently unavailable for your card. In order to continue receiving private loads in the future you will need to resume activity in receiving payments from any of our official partners.
I wrote to support and they said me that I should use official partner once in 4 months. They didn't explain why my April payment was not counted. So, on May 28 I did new transfer from official partner. Unfortunately, this payment was not counted either, i.e. private payments are still blocked.
Note that Payoneer takes 4% from private loader and $2 from withdrawer. Also they take $1-3 for maintenance monthly.
I don't understand how is it possible to take money and to provide such an unstable service.