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My new credit card not activating

mudassarahmed Member Posts: 1
edited October 2020 in Ask The Community
Hi! my old card expired and I received the new one when I follow the activation process it is not accepting my card number, also this time my card not have 16 digits it also contains a letter "b" three times in different places in the 16 digit number. Any solution or is it misprinting of number?