Closing my card

I received the message:

"We have noticed that there has been little or no usage of your Payoneer Prepaid Mastercard® card ending in 4801 in the past 6 months. Therefore, to better suit your needs and to avoid unnecessary fees, we are planning to close your card. After November 30, 2020, we will move any remaining funds that may be on your card to the corresponding currency balance in your Payoneer account."

Is there any way to pay for the fees? I wouldn't like my account to be closed. I got it through UpWork and haven't been lucky getting jobs yet, but I have had a couple of interviews and I'm waiting for responses that might require my card to be active.

Any advice?


  • mugesamci
    mugesamci Member Posts: 4
    Hi please advise if you solved the issue I received the same
    Email I cannot reach them