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Series of issues that need help with

Nomzy Member Posts: 2
edited October 2020 in Ask The Community
First, I will like to complain that the response to customers query and support is very poor.

I am having the following issues that needs resolution

- I can not spend my USD balance, funds appear in my balance, but I can not withdraw them because USD isn't listed in the withdrawal page.
- I was charged $29 for a card i never received or used and would like all prepaid card deleted in my account.
- How can I activate sending to other payoneer users?

Please I need help, no response from the team and it is frustrating.