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My payment has been put on pending why is it so?

I got an email saying i am all set for recieving funds and payments and my documentation verification has been succesfully done. Now that i recoeved a payment and wanted to withdraw it i have been put to the verification process again thats what i found out by calling the customer service. My concern is when will my pending payment be released because this is so annoying and if this is how its gonna be everytime i dont find payoneer very helpful and better than other services out there. Kindly help me on this and update about the delay.