Looks like we’ve got a problem. Try again. If the problem continues, let us know"

I'm getting this error again and again when I'm trying to withdraw funds to my bank account. I have been using payoneer for more than three years now and never faced this issue before. Does someone know what is going on?

Comments

  • Sohaib_RomiSohaib_Romi Member Posts: 1
    Same issue I have facing. If you got the solution. Please share your experience. Thanks
  • iamcivilengineeriamcivilengineer Member Posts: 1
    I am having same issue don't know what's going on. "Looks like we’ve got a problem.
    Try again. If the problem continues, let us know" here is the error i'm getting before withdrawl.
  • phamza385phamza385 Member Posts: 3
    i'm having the same issue, kindly let me know your payoneer card expired or not?
  • jay7134jay7134 Member Posts: 6
    I'm having same issue and my card is expired but I'm trying to withdraw payment to my localbank. Let me know if there is any solution.
  • jay7134jay7134 Member Posts: 6
    When i try to withdraw amount to local bank I got this error message. Looks like we’ve got a problem.
    Try again. If the problem continues, let us know.

    Please let me know how to solve this issue. Also my card is expired.
  • jay7134jay7134 Member Posts: 6
    Here is screenshot. https://www.diigo.com/item/image/5slrw/p7y1
  • adeone79adeone79 Member Posts: 8
    Hello, jay7134,

    The reason is the expired card.

    Since your card has expired, it can no longer be used for transactions. While you're trying to withdraw to local bank, your funds are tied your Payoneer card which has already expired.

    You'll need to order for a replacement dollar Mastercard.

    I hope this helps?
    Blogger. Affiliate Marketer, and Author ===>>> https://cybernaira.com/
  • jay7134jay7134 Member Posts: 6
    Hi @adeone79 ,

    Thanks for providing a detailed answer. I don't use card that's why I have not ordered new once and do I need to still order a new card to get paid.
  • morgamorga Administrator Posts: 1,687 ✭✭✭✭✭✭

    Hi for any technical issues, it is best to send a full screen shot directly to our support team so that they can transfer the case to the relevant department for further investigation

  • dougiekim571dougiekim571 Member Posts: 1
    Looks like we’ve got a problem. Try again. If the problem continues, let us know" I get this every time I time to withdraw, my prepaid card is expired. Ordered for new one and got an email telling me that my my card will be closed by Dec 11th. I urgently need the money, and support is taking forever to help or even respond to my emails. Let me know if there is a solution
  • morgamorga Administrator Posts: 1,687 ✭✭✭✭✭✭

    It sounds like a minor technical issue. This should be resolved by now, but if you still see this error message, please send a full screenshot to our team so they can further investigate

  • adeone79adeone79 Member Posts: 8
    Hey, @jay7134 ,

    From experience, you'll need to order for a new card in order to be able to withdrawal your funds from your Payoneer account to your local bank.

    Most Payoneer accounts are set up with funds tied to the Payoneer MasterCard, so when the card expired, it makes it impossible to access the funds on it.

    Order for a new card.

    Thanks.
    Blogger. Affiliate Marketer, and Author ===>>> https://cybernaira.com/
  • adeone79adeone79 Member Posts: 8
    edited October 20
    Hi, @morga ,

    I sent you a DM which I'm still expecting your feedback. Maybe you've missed it. Please, I'll be glad if you could help get in touch with the appropriate department on Card approval.

    The replacement dollar MasterCard I order has been pending approval since on the 6th, October. I don't understand, but normally, it usually takes 3 business days to approve a card, but now, it's been more than 10 business days.

    I need this card for urgent use. Consider having once money meant for payment of bills here locked down for months because of a card?

    I'll be glad to see my issue attend in a timely manner.

    Thank you.

    Customer ID: 1765452
    Blogger. Affiliate Marketer, and Author ===>>> https://cybernaira.com/
  • riwanzuhairriwanzuhair Member Posts: 0
    I am rizwan zuhair ...I have a money on payoneer account.cannot transfer my bank account..I want urganly money ...evrytime..looks like we have a got problem..please help me
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