i dont understand why support not helping

nemiros_san
nemiros_san Member Posts: 6 ✭
in Meet and Greet
i email them thru payoneer contact and they just send auto reply which didnt help. i go live chat it just closes. why arent they helping...

Comments

  • HenryStrange9717
    HenryStrange9717 Member Posts: 4 ✭
    edited October 2020
    Because they are unprofessional, they are holding payments for a lot of people and yet I still didn't receive any response about the reason for doing so.
  • yasirarfat784
    yasirarfat784 Member Posts: 7 ✭
    I don't know why payoneer still don't use automated system... Its most time consuming, i think manual banking didn't take that much time, as payoneer is taking. Not a good experience using payoneer
  • yasirarfat784
    yasirarfat784 Member Posts: 7 ✭
    Created my account 2 years ago
  • HenryStrange9717
    HenryStrange9717 Member Posts: 4 ✭

    Been using this service for at least one year, I thought this was way better than Paypal but I was clearly wrong, all things considered not even Paypal had the bright idea of keeping pending payments and verifications from customers. This platform is an utter disappointment.

  • nemiros_san
    nemiros_san Member Posts: 6 ✭
    how am i supposed to apply for Community Federal Savings bank account when they dont even help me...????
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Dear @nemiros_san , we are sorry that you are having issues to reach us. For immediate assistance, it is always recommended to contact the Customer Support department - http://paynr.co/1vYn4xt. Or you can also contact us via private message on Facebook or Twitter. In the meantime, we appreciate your patience

  • HenryStrange9717
    HenryStrange9717 Member Posts: 4 ✭

    @LauraPayoneer said:
    Dear @nemiros_san , we are sorry that you are having issues to reach us. For immediate assistance, it is always recommended to contact the Customer Support department - http://paynr.co/1vYn4xt. Or you can also contact us via private message on Facebook or Twitter. In the meantime, we appreciate your patience

    And now you completely denied my payment after God knows how many days, I'm literally done with this site and platform, I said and I repeat again, lack of professionalism.

  • nemiros_san
    nemiros_san Member Posts: 6 ✭
    @LauraPayoneer i messaged payoneer in facebook. 24 hours and not a reply.....
  • phamza385
    phamza385 Member Posts: 3 ✭
    They don't care about what's going on, they are doing just one thing to not response anyone.
    I think it's time to shift to another platform.

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