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USD Payoneer card pending approval more than 10 business days

dpetrovic
dpetrovic Member Posts: 2 ✭
edited October 2020 in Ask The Community
Hi,

I have ordered a Payoneer US card on 3. October and the request is still in a state of pending approval and I have not received any feedback yet. I have submitted all the requested data. Is it normal that the approval takes more than 10 business days?

Customer ID: 39981769

Thanks in advance.

Comments

  • adeone79
    adeone79 Member Posts: 8 ✭
    I'm having same problem here.

    I ordered the card since on the 6th of October and till this moment still pending approval. Like you, I have sent several emails to the customer service department which only returned auto reply generic answer. While the answers didn't address my unique situation, no response from a human customer services.

    Well, I have tried reaching out to Payoneer via phone call, Facebook and Twitter, it seems the Twitter option bring hope of a human assistance.

    After sending DM via Twitter message, I got a reply that the appropriate department has been notified and will issued the card within a couple of days.

    I'm still waiting for that to happen at the time of writing this.

    Customer ID: 1765452
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