Payoneer Card Issue - No help from Support Center

Hi I made a request back in March 2020 for a Payoneer card for Fiverr. My request wasn't approved because I needed to uploaded my identity card, which I later did. I can't transfer funds from Fiverr to my bank account now because of pending card request. I want to cancel my card request so I can connect my back account instead and receive payment through it.
There has been a lot of delay and I don't want further delay by having to wait for the card.
I have submitted a request to Payoneer twice but all I get is an automated response with generic answers that don't solve my problem.
There has been a lot of delay and I don't want further delay by having to wait for the card.
I have submitted a request to Payoneer twice but all I get is an automated response with generic answers that don't solve my problem.
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but till now I can not see balance in USD wallet and can not order a new card, I face this error message when I try to order a card :
You'll be able to order a Payoneer card once you've received payments of at least 100.00 USD (or equivalent) to your account in the previous 6 months.
Hi there
From where did you receive your payments?
ihave the same problem as ibraheemhsn
I received $100 before 12 days from a customer and successfully appears in my Balances, but till now I can not not order a payoneer card !
Hi there! From where did you receive the payments?