Payoneer fails to verify SMS code during sign up

John890054
John890054 Member Posts: 3
# Payoneer fails to verify SMS code during sign up

It's been a week now and i haven't been able to sign up a payoneer account each time i do the form says "Invalid code Try again" and after trying and trying it says try again after an hour it's been weeks now and still this issue has not been fixed yet (am i tye only one experiencing this)

Answers

  • lady_Taz
    lady_Taz Member Posts: 2
    Hi. Did you get through with the SMS code? i am having the same problem, and am not getting direct answer/reaction from Payoneer.
  • John890054
    John890054 Member Posts: 3
    > @lady_Taz said:
    > Hi. Did you get through with the SMS code? i am having the same problem, and am not getting direct answer/reaction from Payoneer.

    I figured out its something to do with the form itself so try using another browser. hope it help's
  • lady_Taz
    lady_Taz Member Posts: 2
    > @John890054 said:
    > > @lady_Taz said:
    > > Hi. Did you get through with the SMS code? i am having the same problem, and am not getting direct answer/reaction from Payoneer.
    >
    > I figured out its something to do with the form itself so try using another browser. hope it help's

    Hi. Ok. Will try other browser. Payoneer reaction, was to maybe try another phone number.
  • camiaglez4
    camiaglez4 Member Posts: 2
    Hi, I am having the same problem. I've used Safari, Chrome, and even though I receive the code it won't accept it. Did you use another browser? Thanks!
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 377 ✭✭✭✭✭✭

    Hey everyone! I'm sorry to hear you have experienced difficulties with the verification code to create your account. I will be happy to share with you some solutions that helped other users in this situation.

    In this case you can try to clear cache and cookies from your browser, use another browser or device. Or you can even try to use the incognito mode of your browser.

    I hope that one of these methods will help you resolve this matter. If the issue still persists, please kindly contact our Customer Support Center, so they can take a closer look at it.