National ID card Verification

ShahabShahab Member Posts: 4
Hello Payoneer I have submitted my National ID card for verification and it's been 5 days still no response may I know how much time it will take to verify it and I can have funds in my account.
Customer ID24500331


  • morgamorga Administrator Posts: 1,685 ✭✭✭✭✭✭

    Hi if your account is already approved, then everything is fine. Account verification only happens with incoming payments, not before

  • ShahabShahab Member Posts: 4
    Hello Morga I did receive a payment and after that it asked me for ID verification and now 6,7 days have been passed but nothing yet
  • ShahabShahab Member Posts: 4
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