Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

NID card is not approved yet

solaiman890 Member Posts: 1
I opened my account and submit my NID for verification 6 days ago. I haven't got any approval yet. When It will be approved?


    KHINESOELUNG Member Posts: 3
    It has been over ten days my ID is not approved. I even submitted my passport copy. True it has expired in May 2020 and the staff said which is why it is not approved. Looks like they don't know this is the time of pandemic and people are not travelling to have their passport renewed. I really feel cheated.
  • [Deleted User]
    [Deleted User] Posts: 1,302

    Please note account verification only takes place with incoming payments, not before!

  • tigranmur
    tigranmur Member Posts: 4
    Hi ,my card is expired and I cant order a new one. Please update my card and send a new one. My customer ID is 16801211. Please help