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Remove expired card from my account. (Customer ID 16939232)

efleurine
efleurine Member Posts: 10 ✭✭
in Ask The Community
Hi Payoneer team.

I am looking for someone in the payoneer team to remove an expired card from my account as per this thread. https://community.payoneer.com/en/discussion/70057/cant-withdraw-money-to-bank-account-as-funds-are-stucked-in-expired-card#latest

Thank you in advance

Customer ID 16939232

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there- there is no way for us to manually remove a card from your account. If you mean change the method of payment, please call our support team directly so they can assist you with this.

  • efleurine
    efleurine Member Posts: 10 ✭✭

    @morga said:
    Hi there- there is no way for us to manually remove a card from your account. If you mean change the method of payment, please call our support team directly so they can assist you with this.

    Well I was not completely off. What needed to be done was to move my account to the << the updated method of payment which is a USD currency balance>>

    Now I have the option to order a new card.

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