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Providing bank account but having an issue

lancoma
lancoma Member Posts: 7
I received a message on my account to provide bank account and iban. Problem is the only account I have is Bank of america that payoneer opened for me years ago and I don't have information about it neither I have iban. Does anyone else experienced this? Of course it's impossible to contact any costumer support which is also ridiculous since this company is dealing with our money.

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