Global payment service questionnaire Under review since 12 Oct 2020

AbhayAbhay Member Posts: 4 ✭
Hi Payoneer team 👋
I've submitted my PAN photo and Global payment service questionnaire
Which was Under review since 12 Oct 2020
Please tell me when it will be reviewed.
It's taking toooo long
My customer ID is 40272391


  • mdaftabalam01993mdaftabalam01993 Member Posts: 5 ✭
    I am facing same issue....
  • mdaftabalam01993mdaftabalam01993 Member Posts: 5 ✭
    Do you have Customer care numbers
  • davinadavina Member Posts: 3 ✭
    This is the customer care email [email protected] Goodluck
  • jmdarts007jmdarts007 Member Posts: 5 ✭

    facing same issue

  • karthikx2karthikx2 Member Posts: 2 ✭
    Am also facing the same issue. Will this cause any issue while receiving payment?
  • anvisionanvision Member Posts: 5 ✭
    From reddit post. If it's Global Payment Service questionnaire, they don't review it, unless you start receiving payments and then they are reviewed.

    I'm not sure why customer service doesn't answer these questions or fix this issue.
  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 261 ✭✭✭✭✭✭✭

    Thanks, @anvision you are correct - until you receive a certain threshold of amount of payments or certain size payment (whichever comes first) that is when it is reviewed.

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