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My account is blocked, is there any way to reopen my account ?

khalidelsl Member Posts: 1
(I submitted 3 Requests and they are marked as resolved, I only get auto reply that doesn't not solve my problems)
my account was closed due to inactivity,
I received email that said if your account was closed on your request or due inactivity we kindly ask that you register for an account from our website using new email address ,
when I did registered for an account from our website using a new email address my account was blocked and I received an email already have an existing Payoneer account.
can you please help me. i finished a work and I'm expecting a payment via payoneer.