Payment and verification under review

today i transferred payment from fiverr to payoneer and payoneer asked to verify , i added pictures of my national id card but its still under review , i want to ask how much time will it take to clear my payment ?
customer id: 32643195
customer id: 32643195
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Customer id 40502680
it has been a week that my payment is in pending state and i have already provided the requirements for bank account verification that same day you requested but still i get no reply and it show the under review in verification center.
Please let me know why is it taking so long?
Please help me to take my payment.