Customer support

Hi , I tried to link my bank account to PayPal. They required another bank account information .So can you please generat a new account for me with Community Federal Savings bank.
I really need to know if you can help me because I tried to call customer service by phone and there answer machine telling me we can’t take your call I don’t know why. Also I tried to send message but there is to exactly topics related to my need.
Thank you