Cant withdraw funds through JazzCash

Muhammad47

I have funds in my account that I want to withdraw as I am in Pakistan at the moment. I connected JazzCash with my account. But I cant withdraw its giving error " Oops something went wrong".

I already submitted to customer support but it's been a week almost with no reply. Other than an automated reply.

Tried to contact through live chat but It takes too much time. I waited for more than 40 minutes but still, I was in the queue.

Any help? btw my card is expired maybe that's the problem. But I guess it shouldn't be as I am not using it. I am trying to withdraw through JazzCash.