How long it takes to review the documents?

almamun267

Hello ,
My Customer ID 40267712 . I have submitted my NID copy on 3rd October 2020 . today is 25 October... and still it is under review. Will my account be verified ever?
Please response.

Jen_Johnson

If you've not received payments yet, this will likely not be verified anytime soon. Contact support by chat during opening hours and ask for them to verify your documents.

almamun267

Thanks for your response

markokrstic

1 month for me. I submitted Sept 17, got approved few days ago.

DrPallab

Jen_Johnson, thanks for the clarification. But, I am worried, if I receive payment from a marketplace to my payoneer account (with a pending photo ID and global payment verification), can I lose all my money? Will they review my documents then and approve it?

avga2311

> @Jen_Johnson said:
> If you've not received payments yet, this will likely not be verified anytime soon. Contact support by chat during opening hours and ask for them to verify your documents.

What will happen to payments that we receive will they be sent back (I ask this because in my case I'm
not sure you can do that "refund" the payment, and if you do there isn't necessarily a good chance that I will get the money back, I'm working with affiliate companies: Clickbank, Maxbounty, etc...),
do you know what they do with the money if you don't have every verified yet?

haidz

Hello!
My account registration is still pending because my IDs are still in "under review" status in verification center. My customer id is 40965293.
Kindly advise. Thank you!