Card is on pending approval. What to do??

I send my smart govt. nid card and bank statement for verification and both of them are showing approved.
But my card is pending approval.
What to do??
how to order my card??

Comments

  • manannnamanannna Confirm Email, Member Posts: 8
    I ordered card on 4th October:
    1. The status is still "Pending Approval", despite your ETA of 3 business days.
    2. I created a support ticket to inquire about the status, which you ignore
    3. This is an awful service
  • manannnamanannna Confirm Email, Member Posts: 8
    To this I can only add that payoneer support is non-existent!!
  • manannnamanannna Confirm Email, Member Posts: 8
    Hello? Anyone at all here??
  • manannnamanannna Confirm Email, Member Posts: 8
    I think this confirms how completely unreliable the Payoneer service is
  • manannnamanannna Confirm Email, Member Posts: 8
    Is this how they treat all their customers? I wonder if the company is still operational or may be they shut down
  • PauloSantosPauloSantos Member Posts: 1
    Any news about your card?
  • atanasovabiseraatanasovabisera Member Posts: 1
    Hi,

    I applied for a Payoneer card on the 23rd of September, and I got an email 2 weeks later saying that my type of "Other legal document" doesn't match the request. I realized that the type of document I sent was older than 12 months, so I uploaded my newly-issued ID card which contains my name and my address (I did this on the 12th of October), but I have yet to receive any reply.

    Can anyone tell me if there's something wrong with my application? Thanks in advance!
  • abdufaragabdufarag Member Posts: 1
    I am in Ecuador , I have requested for Prepaid card since August 2020 and still in shipped status, How to know if the card is arrived and via which mailing service ?
    Also, How to track my prepaid card shipping status ? Is there any website and tracking number?
  • manannnamanannna Confirm Email, Member Posts: 8
    No news at all.
    It seems Payoneer is not doing very well at all. Minimizing the amount of cash on Payoneer account asap looks like a great idea...
  • saidmasum1432saidmasum1432 Member Posts: 1
    Hi
    currently i leave in saudi arabia .i already registered account but i need USD currency master card .how i get master card. please suggest me .

    Thank you
  • bilalboumazabilalboumaza Member Posts: 5
    Hi Payoneer team,

    I ordered a Payoneer master card on 14 October, but it's still in ''pending approval''

    Can you please help me, I need It as soon as possible to run my ads!

    My Payoneer Id is: 38141487


    Best regards!
  • bilalboumazabilalboumaza Member Posts: 5
    Hi Payoneer team,

    I ordered a Payoneer master card on 14 October, but it's still in ''pending approval''

    Can you please help me, I need It as soon as possible to run my ads!

    My Payoneer Id is: 38141487


    Best regards!
  • manannnamanannna Confirm Email, Member Posts: 8
    My customer ID is 39553254 and Payoneer is not responding to any support inquires regarding the pending card approval. I advice anyone who is reading this against working with Payoneer. The service is terrible.
  • muhammadhammad015muhammadhammad015 Member Posts: 2
    Hello,
    I am not able to withdraw my money. Its been months, i am not able to get my money. i apply for new card but it is pending for approval. please help me. i am very exhausted with your services. and i need my money please can any human who work can contact me.
    Thanks.
  • galabaaritonovagalabaaritonova Member Posts: 1
    The same here, my card is in pending approval more than 5 days, I submitted inquiry two times and Payoneer respond me with automatic messages. The problem is that I do not know if there is some problem, should I upload another documents for proving my address? They have my National ID, Payoneer can find my address there too.

    Payoneer team please help.

    My customer ID is 40701837.

    Thanks
  • exodia10exodia10 Member Posts: 1
    Same here

    Card ordered on 5th November, no updates. I have upcoming payments and this really complicates the situation.

    Customer ID 40431244

    Thanks.
  • rafiul693rafiul693 Member Posts: 1
    Mistakenly i am added wrong bank account number, Now it says "Action Required" on my bank account. So now how can i add a valid bank account?

    My Customer ID 28840003
  • Elizabeth1972Elizabeth1972 Member Posts: 23 ✭✭

    Do not give your money to Payoneer. They'll close your account without explanation and take it away. They blocked my account with 580$ and I'm trying to contact support for a way to withdraw my money but they basically ghost you, you'll get automated emails back and the chat requests are automatically canceled too.

    This is terrible, Payoneer has become a scam, and the non-existent customer support is just the first symptom.

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