Card is on pending approval. What to do??

asrafulalamrajshahi

I send my smart govt. nid card and bank statement for verification and both of them are showing approved.
But my card is pending approval.
What to do??
how to order my card??

manannna

I ordered card on 4th October:
1. The status is still "Pending Approval", despite your ETA of 3 business days.
2. I created a support ticket to inquire about the status, which you ignore
3. This is an awful service

manannna

To this I can only add that payoneer support is non-existent!!

manannna

Hello? Anyone at all here??

manannna

I think this confirms how completely unreliable the Payoneer service is

manannna

Is this how they treat all their customers? I wonder if the company is still operational or may be they shut down

PauloSantos

Any news about your card?

atanasovabisera

Hi,

I applied for a Payoneer card on the 23rd of September, and I got an email 2 weeks later saying that my type of "Other legal document" doesn't match the request. I realized that the type of document I sent was older than 12 months, so I uploaded my newly-issued ID card which contains my name and my address (I did this on the 12th of October), but I have yet to receive any reply.

Can anyone tell me if there's something wrong with my application? Thanks in advance!

abdufarag

I am in Ecuador , I have requested for Prepaid card since August 2020 and still in shipped status, How to know if the card is arrived and via which mailing service ?
Also, How to track my prepaid card shipping status ? Is there any website and tracking number?

manannna

No news at all.
It seems Payoneer is not doing very well at all. Minimizing the amount of cash on Payoneer account asap looks like a great idea...

saidmasum1432

Hi
currently i leave in saudi arabia .i already registered account but i need USD currency master card .how i get master card. please suggest me .

Thank you

bilalboumaza

Hi Payoneer team,

I ordered a Payoneer master card on 14 October, but it's still in ''pending approval''

Can you please help me, I need It as soon as possible to run my ads!

My Payoneer Id is: 38141487


Best regards!

bilalboumaza

Hi Payoneer team,

I ordered a Payoneer master card on 14 October, but it's still in ''pending approval''

Can you please help me, I need It as soon as possible to run my ads!

My Payoneer Id is: 38141487


Best regards!

manannna

My customer ID is 39553254 and Payoneer is not responding to any support inquires regarding the pending card approval. I advice anyone who is reading this against working with Payoneer. The service is terrible.

muhammadhammad015

Hello,
I am not able to withdraw my money. Its been months, i am not able to get my money. i apply for new card but it is pending for approval. please help me. i am very exhausted with your services. and i need my money please can any human who work can contact me.
Thanks.

galabaaritonova

The same here, my card is in pending approval more than 5 days, I submitted inquiry two times and Payoneer respond me with automatic messages. The problem is that I do not know if there is some problem, should I upload another documents for proving my address? They have my National ID, Payoneer can find my address there too.

Payoneer team please help.

My customer ID is 40701837.

Thanks

exodia10

Same here

Card ordered on 5th November, no updates. I have upcoming payments and this really complicates the situation.

Customer ID 40431244

Thanks.

rafiul693

Mistakenly i am added wrong bank account number, Now it says "Action Required" on my bank account. So now how can i add a valid bank account?

My Customer ID 28840003

Elizabeth1972

Do not give your money to Payoneer. They'll close your account without explanation and take it away. They blocked my account with 580$ and I'm trying to contact support for a way to withdraw my money but they basically ghost you, you'll get automated emails back and the chat requests are automatically canceled too.

This is terrible, Payoneer has become a scam, and the non-existent customer support is just the first symptom.