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I can't send money to a friend

darioy
darioy Member Posts: 2 ✭
in Ask The Community
When I try to send money to a friend by going to "Pay > Make payment > To a recipient’s Payoneer account" it says: https://i.imgur.com/MOf5jOT.png

What does that mean, how can I remove that so I can make a payment?

Comments

  • Valentino_Payoneer
    Valentino_Payoneer Member, Administrator, Moderator Posts: 172 ✭✭✭✭✭✭
    edited October 2020

    Thank you for your message @darioy

    Please note: Before you can start sending transfers to other users, you will need to be active in receiving payments to your account (excluding payments from other Payoneer users).

    If you are not currently active enough, you will see a message regarding the issue when opening the Make a Payment page from your Online Account.

    You can also refer to the FAQs page for more information.

  • darioy
    darioy Member Posts: 2 ✭
    So I need to receive payments in order to be able to send it? How many payments do I need to receive so I can enable sending?

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