Can i change approved "Online seller" account to "Individual" account

umabarana
umabarana Member Posts: 1 ✭
in Freelancers
i started Wish drop shipping. I created Payoneer account using Online seller option. To verify it i need to provide Web site link, Online store link. Still i dont have them. Can i change this to Individual account. My account is approved accoungt

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  • amrjalil
    amrjalil Member Posts: 5 ✭
    I have the same problem .. have you found a solation please
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi there @amrjalil I believe this FAQ should be helpful for you. Please let me know if you need anything else

  • amrjalil
    amrjalil Member Posts: 5 ✭
    i started Wish drop shipping. I created Payoneer account using Online seller option.. Can i change this to Individual account. My account is approved accoungt @Hannah_Payoneer
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi there @amrjalil the Online seller Option typically creates an Individual account, Please check if your account has a section stating "company name" and if it does not have this, then you have an individual account.

  • amrjalil
    amrjalil Member Posts: 5 ✭
    But payoneer ask me to provide my website and another things to verify my account although if I use individual account only without online seller they need ID verification only @Hannah_Payoneer
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    As a regulated US company and online service, Payoneer must comply with the rules and regulations imposed by the US government, MasterCard®, and our banks. In doing so, Payoneer account holders may be required to submit specific documentation that will assist us in ensuring the safety and security of all transactions done via Payoneer.

    Please note that we strictly comply with KYC, OFAC, AML, and the requirements of the Bank Secrecy Act (BSA), and we are also certified at a Payment Card Industry (PCI) Level 1 Data Security Standard.

    As all payments on Payoneer must be related to business payments and you will need to provide all information.

  • amrjalil
    amrjalil Member Posts: 5 ✭
    This is fine, but all I need is to convert from an online seller to an individual and you can order whatever you want to verify my account as an individual and not as an online seller @Hannah_Payoneer
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hi @amrjalil the Online Seller account is an Individual account

    Please contact customer care directly to review any specific account questions.

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