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Where can I write or send additonal information to my bank account?

MarcusWoell Member Posts: 1
Hello crowd,
I want to explain the problem.
I have a bank account on payoneer. The bank is located in Cambodia and accepts payment in USD. The problem is that the transfer must be processed through a US bank. I had already deposited the paper from which this emerges as a document, but I cannot save the necessary additional information anywhere. What can I do?