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kayen1122 Member Posts: 1
Good day! I would like to ask for inputs regarding my situation, this is my first time using Payoneer. My client sent me 150 USD on Oct 20 and Payoneer asked for documents to prove my address in the verification center. I sent 3 times and all of those were not approved. The last one I sent was on Oct 28 and got an email on Oct 29 at 10:39 AM that it still doesn't match their request but after just a few minutes at 10:47 AM, I received an email that my payment is on its way. And that it should be in my Payoneer account by 05/11/2020 10:** once it is cleared by my client's bank. When I check the verification center there is no required document link but my history shows that the last bank document I submitted on Oct 28 was not approved. The problem is the 2nd payment of my client is due but I told him that we should hold it until I received the first payment. I just want to know, is my account already verified and would I encounter similar problems in the future? Does the money sent to me goes directly to my bank account or do I still have to withdraw it? Thank you for all those who will be kind enough to share their experiences in similar situations. I am from the Philippines and have a bank account linked to my Payoneer account.