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New receiving account

Nadya2020 Member Posts: 5
I need to add a new receiving account in the same currency for Amazon store, but i already have a store pending connection. So I need to connect this store first to receive a new account, but I can't neither connect nor delete this store, because there are some problems with it and it's inactive. Support center doesn't read my messages and replies automatically. What should I do and who can help me with this issue?