Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Annual Fee

ivandrangov
ivandrangov Member Posts: 1
Yesterday I was charged the annual fee.
https://prnt.sc/vbv8sp From the fee section, I see this "Fee is only charged if you have not had at least one transaction in your Payoneer account or on your Payoneer Card over the previous twelve months"

I have had over $1000 in the worth of transactions, so why I am still charged.