Customer support is not responding

ahmad9ahmad9 Posts: 45Member ✭✭

Hello

I have request a change in my transcations from USD to PKR [ using Global bank transffer ]

 

I am still waiting for response

 

Thank you


Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Hi Ahmad,

     

    E-mails take a few days to be reviewed. If you do not hear back by then please send me a PM.

    Nissim
    Director of Community at Payoneer
  • ahmad9ahmad9 Posts: 45Member ✭✭

    OK,

    Earlier [ any matters ] , Customer support response was within 1-2 days , so i thought nobody is responsing this time

     

    Thank you for reply


  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    We try to respond as soon as possible, but sometimes we have a higher amount of inquiries and so it takes longer. 

     

    For immediate support you can also try telephone or live chat.

    Nissim
    Director of Community at Payoneer
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