How long does it take for verification center to verify account

So when I created my account it was approved within a day and I wasn't asked for any national id or bank details so I connected my Fiverr account and my Jazz Cash account with Payoneer and transferred 24$ from Fiverr to Payoneer on Nov3.

But I was asked to provide national id and other stuff which I provided on November 3.
Now it's been 7 November still it shows submitted/under_review and i received a payment of 24$ but it is not changing my balance still showing 0 and the received amount is appearing in pending/upcoming kindly help me out.

my email address on Payoneer is [email protected]


  • nadeem_3
    nadeem_3 Member Posts: 2
    Now its November 9 still no reply anywhere.
  • Murtaza12
    Murtaza12 Member Posts: 2
    have you found any resolution bro
  • ddeeayo95
    ddeeayo95 Confirm Email, Member Posts: 2
    Has this been resolved please?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 594 ✭✭✭✭✭✭

    Hello community, we are sorry to hear that your account verification has been delayed this much. For these cases you'll have to contact customer support and they can check it for you and accelerate the review process.

    Good luck!