Global Payment Service – FAQ
Valentino_Payoneer
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What is Global Payment Service?
The Global Payment Service provides an opportunity to receive payments from companies and marketplaces around the globe without any limitations on the amount of the payments. Account’s details can be simply provided to the payer to make a transfer.
Important note:
Please note that while the Global Payment Service has some functions of banking, it is not a bank account. Companies can transfer payments using your receiving account details, but you cannot charge your receiving account. Any charge attempts will be declined.
How to use?
If the service is enabled, you can find the receiving details in the Receive tab ¬¬ Global Payment Service
Provide the details to the payer.
The payer will initiate a bank transfer on their end.
Once the transfer is completed, you will be notified about incoming payment.
•If the company you work with has an online platform where you need to submit your banking information to receive payments, enter the details of your Global Payment Service receiving account in the relevant currency and save your information.
Please note that different companies have different ways of sending payments, so you may need to contact them if you have questions about their payment platform.
•If the company you work with doesn’t have a unified payment platform, you can simply send the details of your receiving account by email to your contact person within the company. They can use these details to send you a bank transfer.
•Alternatively, you can Request a Payment from your Payoneer account and your client will receive an email with your receiving account details. Other payment methods may also be available when paying via payment request. Please visit our Video Page to view step-by-step instructions.
Important note:
- If the service is not enabled or was restricted, please make sure you have provided all the requested information in the Verification Center and contact support for further assistance.
How to use my details with e-Wallets? (PayPal, Stripe, Skrill etc.)
Add your Global Payment Service details to the relevant e-wallet account. After a short verification, you will be able to transfer your funds.
Important note:
All provided Global Payment Service details are compatible with most of the e-Wallets. If you receive an error while adding your details please make sure to verify a payment method, such as a credit/debit card beforehand. Requesting receiving details from a specific bank will not resolve the issue.
The payments should be sent from an e-Wallet account that is under your name. If the payment was sent from someone else's e-Wallet account, we may not be able to approve it.
You can verify your Payoneer card with your e-wallet account to use it for online purchases. Most e-Wallet websites require that you have valid credit/debit card details in order to perform online purchases. If you wish to use your Payoneer Prepaid Mastercard, some websites may attempt to verify the card by performing a small verification charge of around $1-3. If you do not have enough funds on your card to cover this verification charge, the attempt to link the card will be declined.
What should I avoid?
- Payments from individuals.
The Global Payment Service is intended only to receive funds from companies.
- Wire transfers.
Payments via international wire transfer are not supported by the Global Payment Service.
- Payments that are against T&C.
Payments that are against Terms & Conditions will be reversed back to the sender. You can review them in your online account (click on Terms & Conditions at the bottom of the page of your online account)
Important note:
SWIFT or IBAN details are not provided in your receiving details as only local bank transfer methods are supported.
You can always visit our Support Center for more detailed information on the service!
Comments
I already have a debit card linked and confirmed to the paypal account. I've also sent a message to support and still no response after two days.
Your Customer ID: 8977508
Reference Number: 200620-004566
Pleaes proceed with this any one of your should do as soon as possbile thanx.
Hi there. We assigned you 1 new US Payment Service details, please check your email.
Reference Number: 200619-017933
Very thanx i checked into my profile new bank account attached to my payoneer (Federal Community Savings Bank).
so i linked this account to paypal and withdraw 20$ from and it takes 2 to 3 days i will confirm you if payment receive or not please dont close this question requesting.
ID 39461195
Customer ID 39418744
Customer ID 40069074
I have no "EUR Receiving service account in Global Payment service" Why i don't Know Please Help me to enable it and How?
I need a new Community Federal Savings Bank account so that i can link it to paypal. I contacted ur customer care but all I got was automated reply. I need help
thank you.
Customer ID 40258300
Hey there. For requesting a EUR Global Payment Service account, you first enter your Payoneer account, go to Verification Center, and provide a clear picture of your ID card. These are the IDs we can accept from the Philippines:
Once you do it, contact the Customer Support department - http://paynr.co/1vYn4xt. Or you can also contact us via private message on Facebook or Twitter. In the meantime, we appreciate your patience
My CUSTOMER ID is 39461700
https://prnt.sc/v597fg
Customer ID 37640652
> Companies or individuals using Payoneer can send you money using your email or customer ID, without needing your IBANs details from Global Payment Services.
I don`t know that serves before . thank you so much
I would like to apply for Global Payment service. My customer ID: 40109832. I already uploaded a photo of my passport. Do I need to upload something else to verify my account? When will I get this option?
Because Paypal does not accept my current bank account "Bank of America".
I ve submitted a request but the bot automaticcly marks it as resolved
Here is the reference id 201106-032448