Hello I need your help !!

I have added 4 times a bank document to verify my address and my name and 4 times it has been declined for no reason . That's the only document that I can provide because I doesn't own a home , I live in my parents home . So I have added a bank document !!

Is anyone here to help me because I have asked the support service and still no answer for 2 weeks . Can anyone help me from Payoneer here or I should change it to Paypal . I have two years working with Payoneer and I doesn;t want to change it but this is making me very anxious . NO ANSWERS FOR 2 WEEKS !!